Service Manager Pro — Powersports Platform
Web platform for powersports dealers — labor guides, scheduling, and AI-powered technical knowledge.
Impact
32,000+ vehicle models and 3M+ labor operations — AI-assisted search across OEM specs, intervals, and diagnostic codes
Problem
Powersports dealers rely on SMP for labor times, technical specs, and shop workflow — but scaling content discovery across millions of operations and legacy document sets required modern UX and intelligent retrieval without disrupting production PHP systems.
Solution
We ship features on the existing PHP and aMember membership stack, build React interfaces for dealer workflows, and add Python-backed RAG pipelines so service writers can query labor guides, torque specs, service intervals, and diagnostic trouble codes in natural language — alongside Zplan Pro scheduling and Commander, Brainstorm, and Lightspeed integrations.
AI Component
RAG over labor & technical knowledge
Retrieval-augmented search across OEM labor operations, factory service intervals, tightening torques, fluid levels, and diagnostic trouble codes — grounded answers for Honda, Yamaha, Kawasaki, Suzuki, Harley-Davidson, and dozens of other manufacturers.
Results
- 1React modules integrated with the production PHP dealer platform
- 2aMember subscription and account flows extended for new product tiers
- 3RAG-powered technical lookup across labor guides and OEM specifications
- 4Support for Zplan Pro service-department scheduling and workflow tooling
- 5Continued delivery on a live US powersports SaaS used nationwide since 2025